Business News Technology

The Loan Application Tracking System is an IT tool developed to further enhance customer service delivery to our SME loan applicants. The tool enables customers to obtain online, real time updates on loan requests submitted to the Bank through an innovative loan status tracker on the Bank’s website:

Customers are therefore relieved of the inconvenience of having to visit our offices for the purpose of monitoring the progress of their loan applications, as they are able to do so from the comfort of their homes or offices.

How to track loan status online:

  • The tracking code sent along with the verification link is used to track the loan application status.
  • On the website (, click on the “track your loan” link.
  • Enter the tracking code and click on track.
  • It immediately shows you the status/details of your application: New, Assigned, Pending, Approved, Unapproved.

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